Privacy Policy

1. Who We Are

This Privacy Policy applies to Precision Beckley Insulation, a local insulation contractor based in Beckley, WV. Our website is www.insulationbeckley.com. Questions about this policy can be sent to quotes@insulationbeckley.com.

2. Information We Collect

Information you provide directly

When you fill out our contact or estimate request form, call us, or send an email, you may share your name, phone number, email address, service address, and a description of your project. We only collect what you choose to give us.

Information collected automatically

When you visit our website, our hosting provider and analytics tools may automatically collect technical data such as your IP address, browser type, pages visited, and visit timestamps. This data is used in aggregate to understand how our site is used and to improve it. We do not sell this data.

3. Cookies

Our website may use cookies - small text files stored on your device - to help the site function and to gather basic analytics. You can adjust your browser settings to refuse cookies at any time. Disabling cookies may affect how certain parts of the site work. We do not use cookies to track you across other websites or to deliver targeted advertising.

4. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and estimate requests
• Schedule appointments and coordinate service visits
• Send you information relevant to your project, such as a written estimate
• Improve our website and understand how visitors use it
• Comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. How We Share Your Information

We do not share your personal information except in these limited circumstances:

• Service providers: Trusted third-party tools that help us operate our website or manage customer communications (for example, our contact form provider or analytics platform). These providers are required to keep your information confidential and use it only for the services they provide to us.
• Legal requirements: We may disclose your information if required by law or in response to a valid legal process.
• Business transfers: If our business is sold or merged, your information may be transferred as part of that transaction.

6. Data Retention

We keep your personal information for as long as needed to provide the services you requested, meet our legal obligations, and resolve disputes. In general, we retain customer contact records and project information for up to three years after the last contact or service date. To request earlier deletion, email us at quotes@insulationbeckley.com.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request that we correct inaccurate information
• Request deletion of your personal information, subject to legal obligations
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at quotes@insulationbeckley.com. We will respond within a reasonable time.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policy of any site you visit.

9. Children

Our website is not directed at children under 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us